PRIVACY POLICY

Last Updated: 21 November 2025

1. Introduction

Bahaq Fresh Product Wholesale Business (“Company”, “we”, “us”, “our”) operates the website bizz.bahaqparis.com. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal data in compliance with the EU General Data Protection Regulation (GDPR).

2. Controller

The data controller for personal data collected via this website is:
Bahaq Fresh Product Wholesale Business
40 Rue Hemet, Aubervilliers, France
Email: bahaqparis@gmail.com

3. Personal Data We Collect

We collect the following categories of personal data:

  • Identity data: Full name, company name (if provided).

  • Contact data: Email address, phone number.

  • Technical data: IP address, browser type, device information.

  • Usage data: Pages visited, analytics, referral data.

  • Transactional data: Order details, invoice information, payment confirmations.

We collect data when you register, place an order, contact support (email/WhatsApp/phone), or use the website.

4. Lawful Basis for Processing

We process personal data on one or more of the following legal bases:

  • Contractual necessity — to perform our contract with you (order processing, delivery, invoicing).

  • Legal obligation — to comply with accounting, tax and regulatory obligations.

  • Legitimate interests — to improve services, detect fraud, and communicate regarding orders (balanced with your rights).

  • Consent — where you have given clear consent for specific purposes (eg. marketing emails).

5. How We Use Your Data

We use personal data to:

  • Process and fulfill wholesale orders, invoices and payments.

  • Communicate order confirmations, shipping updates and customer support.

  • Maintain records required by law.

  • Improve website performance and analytics.

  • Send marketing communications only where you have consented (you can opt-out anytime).

6. Data Sharing

We may share your personal data with:

  • Payment processors and banks (for payment processing).

  • Delivery and logistics partners (for shipping).

  • Analytics service providers (to improve service).

  • Legal or regulatory authorities where required by law.

We do not sell your personal data to third parties.

7. International Transfers

If data is transferred outside the EEA, we ensure an adequate level of protection by using appropriate safeguards (eg. Standard Contractual Clauses) or only transferring to countries with an adequacy decision.

8. Data Retention

We retain personal data only for as long as necessary:

  • Customer records: up to 24 months following last transaction or unless longer retention required by law.

  • Transactional/Accounting records: retained as required by French law.

  • Marketing data: until consent is withdrawn.

9. Your Rights (GDPR)

You have the right to:

  • Request access to your personal data (Right of access).

  • Request correction of incorrect data (Right to rectification).

  • Request erasure of your data (Right to be forgotten) subject to legal obligations.

  • Restrict or object to processing in certain circumstances.

  • Request portability of data in a commonly used format.

  • Withdraw consent at any time where processing is based on consent.

To exercise these rights contact: bahaqparis@gmail.com. We will respond within statutory timeframes.

10. Security

We implement technical and organisational measures to protect personal data (secure servers, encryption where appropriate, restricted access). However, no method of transmission or storage is completely secure; absolute security cannot be guaranteed.

11. Cookies & Tracking

We use cookies and analytics tools to understand and improve website usage. You can manage cookie preferences through your browser settings. Cookies do not generally contain personal data beyond session identifiers.

12. Complaints

If you wish to lodge a complaint regarding our handling of personal data, contact us at bahaqparis@gmail.com. You also have the right to complain to a Supervisory Authority in your EEA country.

13. Changes to Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.